Data Entry Specialist

Job Description

The Data Entry Specialist provides overall data entry support and Quality Assurance for all merchant applications submitted into the organization and overall administrative support for IB.


  • Will be responsible for all scanning and attachment of all customer documents as needed.

  • Must track customer documents to ensure compliance regulations.

  • Manage data entry of all reinstatement's, adjustments and terminations.

  • Do the data entry of all forms relating to customer information.

  • Handle all merchant level changes post enrollment into processor systems including but not limited to:  processing bank account updates, address changes, new pricing requests, statement refunds, adding card types, adding EBT and pin debit and all merchant level updates.

  • Learn and update back-end support changes at the terminal level as needed to support front end updates ie- when adding pin debit, EBT, Amex, etc.

  • Works Suspense reports in the Global MAS system and work “Verify Rates” tickets from the CRM.

  • Update account and routing information from finance per Notice of Change requests.

  • Maintain Next Day Funding and Cash Discount spreadsheets.

  • Surcharge registration process.

  • Other duties as requested and assigned.


  • 1-3 Years previous experience in customer support, in the payment processing space preferred.

  • 1-3 years of previous data entry experience required with a high degree of accuracy, operating in an AS/400 system is preferred.

  • Strong Knowledge of Payment Processing industry with respect to Visa/MasterCard/Discover and other card types with a working knowledge of macro trends and execution of details, preferred.

  • Proficient at understanding and applying and following all work flow processes.

  • Excellent computer skills including Microsoft Office Products: Word and Excel.

  • Outstanding time-management and communication skill

  • Positive Attitude, Collaborative, Highly Motivated 

 If you value people as much as we do and are motivated and driven to be the best at everything you do then International Bancard is looking for YOU!

Job Snapshot

  • Employee Type: Full-Time 

  • Location: Detroit, MI

  • Job Type: Data Entry 

  • Experience: 2+ Years

Please submit your resume to begin your job search today!

Please submit your current resume and salary history to Once submitted one of our recruiters will contact you to advance with the recruitment process.

© 2020 International Bancard   |   International Bancard is an Equal Opportunity Employer.

To learn more about International Bancard and its services, visit